Shipping policy
Thank you for shopping at Luveden.com! Below, you’ll find everything you need to know about shipping, costs, and delivery.
1. Shipping Process
- Order Processing: Your order will be prepared and shipped directly from our manufacturing facilities in China.
- Shipping Method: We use express delivery for fast and reliable shipping.
- Delivery Time: Orders typically arrive in 3–9 business days, though delays may occur due to customs, logistics, or unforeseen circumstances.
2. Shipping Costs
- Free Shipping: We offer free shipping to all standard delivery zones in your country.
- Remote Areas: For hard-to-reach locations, additional fees may apply (rare cases only).
3. Customs, Duties & Taxes
- All-Inclusive Pricing: Your checkout total includes customs fees, import duties, and VAT—no hidden charges!
- Rare Exceptions: In unusual cases (depending on your country), extra fees may arise. You’ll be responsible for these if applicable.
4. Order Tracking
Once shipped, you’ll receive a tracking number via email to monitor your package’s journey.
5. Potential Delays
- Customs Inspections: Delays may occur if customs requires additional documentation.
- Logistics Issues: Weather, carrier delays, or other unforeseen events may impact delivery times.
6. Returns & Refunds
For details, please review our Return & Refund Policy.
7. Contact Us
Need help? Reach out at:
📧 Email: info@luveden.com
Thank you for trusting Luveden—we’re committed to delivering your order safely and efficiently!